What’s an “Immediate” product?

What’s an “Immediate” product? Products can be marked as immediate, as shown in the “Showroom” tab. When you mark a product as an immediate, this tells your buyer that the product is available for shipping in a shorter time period as opposed to other products that need to be pre-ordered […]

How do I delete a product?

How do I delete a product? You can select products and select “Delete” under the “More Actions” dropdown menu. Or if you prefer to delete products individually, click on the “trash can” icon next to each product. Keep in mind that you can only delete products that are unpublished. To delete a […]

How do I change the display order of my products?

How do I change the display order of my products? Click on “Change Display Order” under the “Showroom” tab. One way to move products around is by clicking and dragging each product by the three-line icon next to the checkbox. If you have a lot of different products, you can select […]

How do I upload multiple products at once?

How do I upload multiple products at once? The product import tool is useful for upload for uploading a large number of products at once. The import process has three steps: Uploading photos of your products Downloading an Excel template (spreadsheet) to fill in your product details Uploading the completed […]

How do I upload a single product?

How do I upload a single product? To upload a single product, click on the “Showroom” tap on the top navigation bar and then click on “Add Product”. Here, all the fields marked with an asterisk are required. Each product requires a name, a SKU (a unique identifier for the product – […]

How do I edit or delete a contact?

How do I edit or delete a contact? From the Customer List screen, click on the “Gear” icon next to an individual contact. You’ll see options to edit or delete the contact. To delete multiple contacts at once, select the contacts you want to delete, select “Delete” under the “Bulk […]

What do the connection statuses mean?

What do the connection statuses mean? If the contact that you’ve added is already on the show’s digital community, the “Connection Status” section will automatically update. There are are four possible connection statuses, all provided via the email address that you enter for the contact: Connected If the contact is on the […]

How do I add multiple contacts?

How do I add multiple contacts? If you have multiple contacts in a spreadsheet or a CSV file, you’ll want to use the import function. First, navigate to the customer list landing page and click on “Import”. You should see the import screen.   Click “Chose File” to open up […]

What’s the customer list?

What’s the customer list? We recognize that some of your business contacts may not be users on your show’s digital community. The customer list functions as a central location to keep track of your business contacts. You’re able to keep track of a contact’s basic information and address. You have the option […]